Terms of service
TERMS OF SERVICE
Last updated: 25 March 2026
These Terms of Service govern your use of https://soyvia.co.uk/ and any purchase made from Soyvia.
By accessing our Site or purchasing from us, you agree to be bound by these Terms of Service.
1. About us
Soyvia operates this website and offers products for sale through it.
Contact email: contact@soyvia.co.uk
2. Eligibility
By using this Site, you confirm that you are at least the age of majority in your place of residence, or that you are using the Site under the supervision of a parent or legal guardian where permitted by law.
3. Products and availability
We make every effort to display our products and descriptions as accurately as possible. However, we do not guarantee that product descriptions, images or other content are entirely error-free, complete or current.
All products are subject to availability. We reserve the right to discontinue or modify products at any time.
4. Prices and payment
All prices displayed on the Site are shown in GBP unless otherwise stated.
We reserve the right to change prices at any time.
Payment must be made at checkout using the payment methods made available on the Site, which may include Shopify Payments, PayPal, Apple Pay, Google Pay, and any other methods displayed at checkout.
5. Orders
After you place an order, you will receive an order confirmation email. This does not necessarily mean that your order has been accepted.
We reserve the right to refuse, limit or cancel any order at our discretion, including where we suspect fraud, pricing errors, stock issues or misuse of our services.
6. Shipping and delivery
Shipping and delivery are governed by our Shipping Policy.
Delivery times are estimates only and are not guaranteed.
7. Returns and refunds
Returns, cancellations and refunds are governed by our Refund & Returns Policy.
Nothing in these Terms limits any statutory consumer rights you may have under applicable law.
8. Intellectual property
All content on this Site, including text, graphics, logos, product descriptions, branding, images and design elements, is owned by or licensed to Soyvia and is protected by intellectual property laws.
You may not copy, reproduce, distribute, publish, modify or exploit any part of the Site without our prior written permission.
9. Prohibited use
You agree not to use the Site:
for any unlawful purpose;
to infringe any intellectual property right;
to transmit harmful code or malware;
to interfere with the security or operation of the Site;
to engage in fraudulent or misleading conduct.
10. Third-party tools and links
We may provide access to third-party tools, apps or links. We are not responsible for the content, functionality or terms of third-party services.
11. Disclaimer
To the fullest extent permitted by law, the Site and its contents are provided on an “as is” and “as available” basis, without warranties of any kind except those that cannot lawfully be excluded.
12. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of statutory consumer rights.
Subject to the above, we shall not be liable for indirect or consequential losses, loss of profit, loss of data, or business interruption arising from use of the Site or purchase of products.
13. Changes to these Terms
We may update these Terms of Service from time to time. The latest version will be posted on this page.
14. Governing law
These Terms shall be governed by and interpreted in accordance with the laws applicable to the seller’s place of establishment, without prejudice to any mandatory consumer protections that may apply in the customer’s country of residence.
15. Contact
For questions regarding these Terms, contact: